Help
Need assistance with your parcel locker or intelligent mailbox? We’re here to help.
Call Us
QLD (07) 3123 2862
NSW (02) 8073 4298
VIC (03) 9034 5079
WA (08) 6365 4675 SA (08) 6365 4675
Support Hours
Monday to Friday: 8 AM to 8 PM AEST time – on-call support.
Weekends and public holidays: 10 AM to 2 PM – standby support.
Christmas Day and Easter Good Friday: CLOSED.
HOW TO – VIDEOS
PARCEL LOCKER INSTRUCTIONS
How to register for deliveries and collect your parcels. Everything you need to know:
PARCEL LOCKER – LEAVE FUNCTION
You can also use the parcel locker to leave a parcel for a friend. Learn more about the leave function:
PARCEL LOCKER INSTRUCTIONS – CHINESE SUBTITLES
该短视频将向您展示如何注册投递，以及如何使用大楼内的 ‘My Parcel Locker’。