Help

Need assistance with your parcel locker or intelligent mailbox? We’re here to help.

Call Us

QLD (07) 3123 2862
NSW (02) 8073 4298
VIC (03) 9034 5079
WA (08) 6365 4675                                                                                                                      SA (08) 6365 4675

 

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Support Hours

Monday to Friday: 8 AM to 8 PM AEST time – on-call support.
Weekends and public holidays: 10 AM to 2 PM – standby support.
Christmas Day and Easter Good Friday: CLOSED.

 

HOW TO  –  VIDEOS

PARCEL LOCKER INSTRUCTIONS

How to register for deliveries and collect your parcels.        Everything you need to know:

PARCEL LOCKER – LEAVE FUNCTION

You can also use the parcel locker to leave a parcel for a friend. Learn more about the leave function:

PARCEL LOCKER INSTRUCTIONS – CHINESE SUBTITLES

该短视频将向您展示如何注册投递,以及如何使用大楼内的 ‘My Parcel Locker’。

INTELLIGENT MAILBOXES

Do you have an ‘intelligent mailbox’ for letters/mail? Here is a guide on how to use your intelligent mailbox system:

Support Enquiries

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