Help
Need assistance with your parcel locker or intelligent mailbox? We’re here to help.
Call Us
QLD (07) 3123 2862
NSW (02) 8073 4298
VIC (03) 9034 5079
WA (08) 6365 4675 SA (08) 6365 4675
Support Hours
Monday to Friday: 8 AM to 8 PM AEST time – on-call support.
Weekends and public holidays: 10 AM to 2 PM – standby support.
Christmas Day and Easter Good Friday: CLOSED.
↑ PARCEL LOCKER INSTRUCTIONS – how to use the parcel locker system
↑ INTELLIGENT MAILBOX INSTRUCTIONS – how to use intelligent mailboxes