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Hear first-hand from one of My Parcel Locker’s regular users

We had a chat to a South Brisbane apartment resident who relies on our parcel locker system to facilitate regular contactless deliveries.


apartment resident collecting parcel


How long have you been using the parcel locker?

Around 6 months.  We started using it as soon as we moved in.

How often do you use the parcel locker?

Well I pretty much buy everything online. So I’d say around 3 or 4 times a week … which sounds like a lot! COVID is my excuse, and I’m sticking to it!

Is the parcel locker easy to use?

Yep! It’s very easy. Our building manager helped us get our accounts set up when we first moved in. We were given an instruction sheet and a little video to watch. The whole process is pretty user-friendly really.

What do you like the most about the parcel locker?

That I don’t have to stress about my parcels being stolen – I know they’re safe in the locker until I get home from work. At the last building we lived in, parcel deliveries were just left on the floor near the letterboxes. People were always complaining about missing deliveries.  It was a bit of a nightmare.

Is there anything you don’t like about the parcel locker?

No. I’ve never had any problems with it.

Overall how many stars would you give the parcel locker?

Oh, it’s definitely a 5 star experience!   * thumbs up *

 Have a read of our recent blog an overview of parcel lockers and how they provide convenience, security and safety for building residents. Contact us today for a free information pack.